Terms & conditions

The fine print, plainly written.

These terms apply to every Simply Gifts SA booking. If anything is unclear, message us before you pay your deposit and we'll gladly explain.

Part I: Curated Picnic & Event Experiences

1. Bookings, Payments & Cancellations (Core Financials)

Advance Bookings: Reservations must be made at least 7 days in advance through our website. A confirmation email will follow.
Deposits & Full Payment: A 50% non-refundable booking fee is required upon booking to secure your reservation. Full payment must be completed at least 1 week before the scheduled date, or your reservation may be canceled. Accepted payment methods include credit/debit cards or other specified online options.
Customer-Initiated Cancellations: More than 7 days prior to the event: 50% cancellation fee (deposit forfeited). Less than 1 week prior to the event: 100% cancellation fee (full payment forfeited).
Rescheduling: Permitted if notified at least 72 hours in advance (subject to availability). The new date for rescheduling must take place within 3 months from the day of the initial event date. Requires a 20% rescheduling fee to confirm. Snack board/food costs for rescheduled dates are at the client's expense. No refunds or rescheduling are allowed once the setup has been completed on the agreed date.

Part I: Curated Picnic & Event Experiences

Events: We understand you want to enjoy your experience to the fullest, but unfortunately, 4 hours is the limit for our event setups to ensure we stay on schedule for our other commitments.

Part I: Curated Picnic & Event Experiences

Personal Property: Simply Gifts is not responsible for any lost or damaged personal belongings.
Health & Wellness: Simply Gifts is not liable for any injuries, allergic reactions, or health issues arising during the experience.
External Factors: Simply Gifts cannot be held responsible for disruptions caused by weather, wildlife, or other uncontrollable elements.

Part I: Curated Picnic & Event Experiences

Events will proceed as scheduled unless severe weather conditions pose a direct safety risk.
Clients are strongly advised to check the weather forecast prior to booking; Simply Gifts will not fully refund a client due to weather conditions.
In the event of sudden weather changes before setup, dates may be rescheduled provided setup has not yet occurred (subject to the rescheduling fee and food expenses). Alternative arrangements will be discussed between the client and Simply Gifts.

Part I: Curated Picnic & Event Experiences

Candle Policy: Candles are for decorative purposes only and are not to be lit by clients unless arranged and paid for in advance.
Guest Responsibilities: Guests must maintain area cleanliness, avoid property misuse, and follow all local park or location regulations.
Damages & Loss: Clients must notify Simply Gifts immediately of any damage or loss. Clients are financially responsible for repair or replacement at current market value for damaged equipment (baskets, utensils, glasses, umbrellas), stained/damaged blankets or furniture, and lost or stolen items. Violations or damages may result in additional fees.

Part I: Curated Picnic & Event Experiences

Clients are responsible for providing their own food and beverages unless specified otherwise in a chosen package.
Any extra food or beverage requests outside the chosen package come at an additional cost.
Simply Gifts can provide helpful recommendations for external catering services upon request.

Part I: Curated Picnic & Event Experiences

Acceptance of Terms: Using Simply Gifts' services constitutes complete agreement to these Terms of Service.
Service Overview: Simply Gifts provides curated experiences including setup, décor, and specific package items. Custom requests require prior approval at booking.
Modifications & Amendments: Simply Gifts reserves the right to modify or amend these terms at any time. Updates will be posted on the website, and continued use constitutes acceptance of modified terms.
Contact Information: For any questions or concerns regarding these Terms of Service, please reach out via our official contact channels listed on our website.

Part II: Outdoor Movie Night Experiences

Sunset Requirement: Screenings utilize a projector that is only visible after sunset.
Afternoon Setups: If you prefer the setup completed in the afternoon, the client is responsible for turning on and positioning the projector once it gets dark. Clear technical instructions and remote support will be provided.
Media & Devices: Clients are required to download their own movie and provide a laptop for playback. If you do not have a laptop available, alternative solutions can be provided by Simply Gifts SA.
Live Streaming: For live-streamed events, the client is solely responsible for ensuring a stable internet connection. Simply Gifts SA will not be held accountable for slow network connections or stream interruptions.

Part II: Outdoor Movie Night Experiences

Standard Duration: The standard movie night experience is 3 hours.
Extra Time: Any additional time requested beyond the 3-hour limit will incur an extra hourly charge.

Part II: Outdoor Movie Night Experiences

Late Pack-Down: If you ask us to pack up the next day, the client is liable to pay for the additional transportation costs incurred by Simply Gifts SA.

Part II: Outdoor Movie Night Experiences

Comfort Amenities: Throw blankets and hot water bottles will be provided upon request to keep you warm and cozy.
Venue Compliance: Guests are expected to follow any additional rules, guidelines, or curfews provided by the venue.
Equipment Damages: Clients are financially responsible for repair or replacement at current market value for damaged movie night equipment (projectors, screens, audio gear, blankets, hot water bottles).

Part III: Rental Terms & Conditions

To ensure a secure rental process, we require all clients to provide: a valid ID (e.g., driver's license, passport); proof of residence (e.g., utility bill, lease agreement, bank confirmation letter).

Part III: Rental Terms & Conditions

Please send your required documents via WhatsApp to 067 77 91291 or email them to bookings@simplygifts.co.za.
We appreciate your cooperation in this matter, as it helps us to verify your identity and ensure a smooth rental experience.

Message us on WhatsApp or email Admin@simply-gifts.co.za and we'll walk you through it.